{"id":38031,"date":"2014-06-14T14:22:36","date_gmt":"2014-06-14T21:22:36","guid":{"rendered":"https:\/\/storesg.sop.org\/?page_id=38031"},"modified":"2018-11-22T06:13:02","modified_gmt":"2018-11-21T22:13:02","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/storesg.sop.org\/return-refund-policy\/","title":{"rendered":"\u9000\u8ca8\u8207\u9000\u6b3e"},"content":{"rendered":"<h4 class=\"gmail-p1\"><b>Return and Refund Policy<br \/>\n<\/b><b><span lang=\"ZH-CN\">\u9000\u8ca8\u53ca\u9000\u6b3e\u653f\u7b56<\/span><\/b><\/h4>\n<ul type=\"disc\">\n<li class=\"gmail-li1\">Please have your online order number, order date, and the customer name ready when contacting us.<br \/>\n<span lang=\"ZH-CN\">\u5728\u4e0e\u6211\u4eec\u8fde\u7edc\u65f6\uff0c\u8bf7\u60a8\u63d0\u4f9b\u60a8\u7684\u8d2d\u4e70\u8d44\u6599\uff1a\u7f51\u8def\u8d2d\u7269\u53f7\u7801\u3001\u8d2d\u4e70\u65e5\u671f\u3001\u8ba2\u8d2d\u4eba\u59d3\u540d<\/span><\/li>\n<\/ul>\n<ul type=\"disc\">\n<li class=\"gmail-li1\">We shall take the full responsibility for the lost parcels upon our team\u2019s mistake. Otherwise, we will not be liable for lost parcel if the client makes the mistake.<br \/>\n<span lang=\"ZH-CN\">\u82e5\u56e0\u6211\u65b9\u7684\u5931\u8bef\u800c\u9020\u6210\u8ba2\u8d2d\u8005\u7684\u5305\u88f9\u9057\u5931\uff0c\u6211\u65b9\u5c06\u5168\u989d\u9000\u6b3e\u7ed9\u60a8\u3002\u82e5\u56e0\u8ba2\u8d2d\u8005\u7684\u5931\u8bef\u800c\u9020\u6210\u5305\u88f9\u9057\u5931\uff0c\u6211\u65b9\u5c06\u65e0\u9700\u627f\u62c5\u4efb\u4f55\u9000\u6b3e\u8d23\u4efb\u3002<\/span><\/li>\n<\/ul>\n<ul type=\"disc\">\n<li class=\"gmail-li1\">All returned items need to be reviewed and pre-approved by our Product Quality Control Team. The request is invalid if the item does not match the terms and conditions or fails to return within 30 days.<span class=\"gmail-apple-converted-space\">\u00a0<\/span><br \/>\n<span lang=\"ZH-CN\">\u6240\u6709\u9000\u8d27\u5546\u54c1\u5fc5\u987b\u5148\u7ecf\u5ba1\u6838\u3002\u82e5\u8d27\u54c1\u4e0d\u7b26\u5408\u9000\u8d27\u6761\u4ef6\uff0c\u6216\u672a\u80fd\u5728<\/span>30<span lang=\"ZH-CN\">\u5929\u5185\u5b8c\u6210\u9000\u8fd8\u7a0b\u5e8f\uff0c\u6b64\u8981\u6c42\u5c06\u4e0d\u88ab\u63a5\u53d7<\/span>, <span lang=\"ZH-CN\">\u5e76\u656c\u8bf7\u539f\u8c05\u3002<\/span><\/li>\n<\/ul>\n<ul type=\"disc\">\n<li class=\"gmail-li1\">Please do NOT return ANY products without first contacting our sales department at\u00a0<a href=\"mailto:starlife.sop@gmail.com\"><span class=\"gmail-s3\">starlife.sop@gmail.com<\/span><\/a>.<span class=\"gmail-apple-converted-space\">\u00a0 <\/span>Any products shipped to us without pre-approval will not be return.<span class=\"gmail-apple-converted-space\">\u00a0<\/span><br \/>\n<span lang=\"ZH-CN\">\u8bf7\u52ff\u5728\u4e0e\u6211\u65b9\u7684\u9500\u552e\u90e8\u95e8\u8fde\u7edc\u524d\uff0c\u5148\u884c\u5c06\u4ea7\u54c1\u5bc4\u56de\u3002\u6b22\u8fce\u60a8<\/span><span class=\"gmail-s2\">E-mail<\/span><span lang=\"ZH-CN\">\u5230<\/span><span class=\"gmail-s2\">\u00a0<a href=\"mailto:starlife.sop@gmail.com\"><span class=\"gmail-s3\">starlife.sop@gmail.com<\/span><\/a>\u00a0<\/span><span lang=\"ZH-CN\">\u8be2\u95ee\u3002\u672a\u7ecf\u5ba1\u6838\u800c\u81ea\u884c\u5bc4\u56de\u7684\u4ea7\u54c1\uff0c\u5c06\u65e0\u6cd5\u53d7\u7406\u60a8\u7684\u9000\u8d27\u8981\u6c42\u3002<\/span><\/li>\n<\/ul>\n<ul type=\"disc\">\n<li class=\"gmail-li3\">Shipping fees are not refundable. Customer is responsible for any return shipping charges.<br \/>\n<span lang=\"ZH-CN\">\u8fd0\u8d39\u6055\u4e0d\u9000\u8fd8\uff0c\u4ea7\u54c1\u9000\u8fd8\u7684\u90ae\u5bc4\u8d39\u7528\u8bf7\u60a8\u81ea\u884c\u8d1f\u62c5\u3002<\/span><\/li>\n<\/ul>\n<ul type=\"disc\">\n<li class=\"gmail-li3\">All online purchased items are non-refundable but exchangeable and make sure it match the terms and conditions.<br \/>\n<span lang=\"ZH-CN\">\u4ece\u672c\u8d2d\u7269\u57ce\u6240\u8d2d\u4e70\u7684\u8d27\u54c1\u5747\u4e0d\u53ef\u9000\u6b3e\uff0c\u4f46\u53ef\u4ee5\u9000\u6362<\/span> , <span lang=\"ZH-CN\">\u5546\u54c1\u5fc5\u987b\u7b26\u5408\u9000\u8d27\u6761\u6b3e\u4e0e\u6761\u4ef6\u3002<\/span><\/li>\n<\/ul>\n<ul type=\"disc\">\n<li class=\"gmail-li3\">You shall E-mail to\u00a0<a href=\"mailto:starlife.sop@gmail.com\"><span class=\"gmail-s3\">starlife.sop@gmail.com<\/span><\/a>\u00a0for delivery status checking.<br \/>\n<span lang=\"ZH-CN\">\u82e5\u60a8\u5bdf\u89c9\u5305\u88f9\u65e0\u6cd5\u6295\u9012\uff0c\u800c\u60a8\u4ecd\u672a\u6536\u5230\u4efb\u4f55\u90ae\u4ef6\u9000\u6362\u901a\u77e5\uff0c\u6b22\u8fce\u8054\u7edc<\/span> <a href=\"mailto:starlife.sop@gmail.com\">starlife.sop@gmail.com<\/a> <span lang=\"ZH-CN\">\u4e0e\u6211\u4eec\u6c9f\u901a\uff0c\u6211\u4eec\u5c06\u4e3a\u60a8\u68c0\u67e5\u90ae\u4ef6\u5bc4\u9001\u60c5\u5f62\u3002<\/span><\/li>\n<\/ul>\n<h4 class=\"gmail-p1\"><b>Terms &amp; Conditions<br \/>\n<\/b><b><span lang=\"ZH-CN\">\u6761\u6b3e\u548c\u6761\u4ef6<\/span><\/b><\/h4>\n<ul type=\"disc\">\n<li class=\"gmail-li3\">Purchased items must be damaged, not function or different as ordered.<span class=\"gmail-apple-converted-space\">\u00a0<\/span><br \/>\n<span lang=\"ZH-CN\">\u53ef\u9000\u8d27\u7684\u8d27\u54c1\u5305\u62ec\uff1a\u635f\u574f\uff0c\u4e0d\u80fd\u64cd\u4f5c\uff0c\u6709\u95ee\u9898\u7684\u8d27\u54c1\u6216\u4e0e\u6240\u8ba2\u8d2d\u7684\u4e0d\u7b26\u5408\u3002<\/span><\/li>\n<li class=\"gmail-li1\">The product must be unused and in the same condition that you received it.<br \/>\n<span lang=\"ZH-CN\">\u8d27\u54c1\u5fc5\u987b\u5b8c\u597d\u65e0\u7f3a\uff0c\u672a\u66fe\u4f7f\u7528\u3001\u7a7f\u7740\u6216\u6e05\u6d17<\/span><\/li>\n<\/ul>\n<ul type=\"disc\">\n<li class=\"gmail-li1\">Remain the product original packaging.<span class=\"gmail-apple-converted-space\">\u00a0<\/span><br \/>\n<span lang=\"ZH-CN\">\u8d27\u54c1\u5fc5\u987b\u4fdd\u7559\u539f\u6709\u5305\u88c5<\/span><\/li>\n<\/ul>\n<ul type=\"disc\">\n<li class=\"gmail-li3\">You have 30 days to return the damaged items from the date you received it.<br \/>\n<span lang=\"ZH-CN\">\u8d27\u54c1\u62b5\u8fbe\u7684\u65e5\u671f\u4e3a\u51c6\uff0c\u60a8\u6709<\/span>30<span lang=\"ZH-CN\">\u5929\u7684\u65f6\u95f4\u9000\u8fd8\u6709\u95ee\u9898\u7684\u8d27\u54c1\u3002<\/span><\/li>\n<\/ul>\n<h4 class=\"gmail-p4\"><b><span lang=\"ZH-CN\">\u8054\u7edc\u6211\u4eec<br \/>\n<\/span><\/b><b>Contact Us<\/b><\/h4>\n<ul type=\"disc\">\n<li class=\"gmail-li1\">Please contact us by E-mail (<a href=\"mailto:starlife.sop@gmail.com\"><span class=\"gmail-s3\">starlife.sop@gmail.com<\/span><\/a>) for any return or refund policy inquiry.<br \/>\n<span lang=\"ZH-CN\">\u5982\u6709\u9000\u8d27\u53ca\u9000\u6b3e\u9700\u8981\uff0c\u8bf7\u4ee5<\/span>E-mail (<a href=\"mailto:starlife.sop@gmail.org\">starlife.sop@gmail.org<\/a>)<span lang=\"ZH-CN\">\u4e0e\u6211\u4eec\u8054\u7edc<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Return and Refund Po<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/storesg.sop.org\/wp-json\/wp\/v2\/pages\/38031"}],"collection":[{"href":"https:\/\/storesg.sop.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/storesg.sop.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/storesg.sop.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/storesg.sop.org\/wp-json\/wp\/v2\/comments?post=38031"}],"version-history":[{"count":6,"href":"https:\/\/storesg.sop.org\/wp-json\/wp\/v2\/pages\/38031\/revisions"}],"predecessor-version":[{"id":81777,"href":"https:\/\/storesg.sop.org\/wp-json\/wp\/v2\/pages\/38031\/revisions\/81777"}],"wp:attachment":[{"href":"https:\/\/storesg.sop.org\/wp-json\/wp\/v2\/media?parent=38031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}